Trades / home services (premium US) · EBROTECH integration profile
AI integration for ServiceTitan — automate without switching
Your ServiceTitan plus AI agents on top, without switching: answer, chase and book around the clock.
In short: EBROTECH connects AI to ServiceTitan without switching: ServiceTitan stays your operational source of truth, and on top we add a 24/7 voice AI agent for overflow and after-hours calls plus automatic estimate follow-up via its documented integration API. We do not replace ServiceTitan.
What is ServiceTitan and what is it for?
ServiceTitan is the all-in-one platform that larger HVAC, plumbing and electrical contractors in the US run their operations on. EBROTECH does not replace it. We add AI agents on top of the ServiceTitan you already use.
What it's used for
- Keep ServiceTitan as your operational source of truth
- Answer overflow and out-of-hours calls with a voice AI agent
- Chase estimates and follow up on jobs automatically
- Request reviews after each completed visit
What frustrates ServiceTitan users?
- Call volume spikes and the front desk cannot pick up every one
- Estimates get sent and then sit without follow-up
- Reviews are inconsistent across technicians and locations
- After-hours demand goes to a competitor with a phone line that answers
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of ServiceTitan?
ServiceTitan stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that handles overflow and books into ServiceTitan
Automatic estimate and job follow-up
Google review requests on autopilot after each visit
Instant response to web and inbound enquiries
How does AI connect with ServiceTitan?
ServiceTitan has a documented API for integration partners, so a direct connection is realistic. We confirm the exact endpoints and permissions your account exposes in discovery, without overstating what is available.
What the connector does NOT do
- It does NOT replace ServiceTitan. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
ServiceTitan API: can you connect AI?
ServiceTitan exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of ServiceTitan?
We build ServiceTitan's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with ServiceTitan
ServiceTitan runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and ServiceTitan talk in real time without anything installed. Your data stays in ServiceTitan.
ServiceTitan + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around ServiceTitan: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of ServiceTitan, safely and with your approval.
How to connect ServiceTitan with AI in 3 steps?
- 1
15-minute discovery
We confirm the endpoints and permissions your ServiceTitan account exposes and where revenue leaks first: overflow or estimates.
- 2
Connect the connector
We connect the AI layer to ServiceTitan over its integration API, mapping jobs and the diary without migrating data.
- 3
Automations live
Voice AI overflow, estimate follow-up and review requests run by themselves on top of ServiceTitan, with write-back scoped in discovery.
When NOT to connect with ServiceTitan?
If you are a smaller trade running Jobber, Housecall Pro, Workiz or Commusoft, see that profile. ServiceTitan suits larger US HVAC, plumbing and electrical contractors; the lighter tools fit owner-operators better.
Frequently asked questions about ServiceTitan
Do I have to switch off ServiceTitan?
No. ServiceTitan stays your platform. We build the AI agents on top and migrate nothing.
How does the AI connect to ServiceTitan?
ServiceTitan runs a documented integration API, so we connect directly. We confirm the scopes your account allows in discovery rather than assume them.
Can the voice AI book into ServiceTitan?
Yes, that is the goal. It answers, checks availability and writes the job back. We scope the booking write-back in discovery.
What gets built first?
Usually call overflow and estimate follow-up, because those are where revenue leaks fastest at scale. The rest is layered in by phase.
Keep exploring
Do you use ServiceTitan?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.