Retail / restaurants / hospitality · EBROTECH integration profile
AI integration for Lightspeed — automate without switching
Put AI agents on top of Lightspeed without migrating: answer, book, chase reviews and win back customers.
In short: EBROTECH connects AI to Lightspeed without migrating: Lightspeed stays your sales and customer source of truth, and on top we add a 24/7 voice AI agent, automatic review requests and customer win-back via its documented REST APIs and partner programme. We confirm which Lightspeed product you run in discovery. We do not replace Lightspeed.
What is Lightspeed and what is it for?
Lightspeed is the point-of-sale and commerce platform that retailers, restaurants and hospitality businesses run on worldwide. EBROTECH does not replace it. We put AI agents on top of the Lightspeed you already use to answer customers and bring them back.
What it's used for
- Keep Lightspeed as your source of truth for sales and customers
- Answer calls and questions with a voice AI agent
- Request reviews after each visit or purchase
- Win back customers who have not been in a while
What frustrates Lightspeed users?
- Calls go unanswered during the rush and the customer goes elsewhere
- Reviews are barely requested, so ratings stay flat
- Past customers drift away with no win-back in place
- Bookings and reservations are handled manually
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Lightspeed?
Lightspeed stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that answers and books on top of Lightspeed
Automatic review requests after each visit or purchase
Win-back flows for customers who have gone quiet
Instant response to web and inbound enquiries
How does AI connect with Lightspeed?
Lightspeed has documented REST APIs across its retail and restaurant products plus a partner programme, so a direct connection is realistic. We confirm which Lightspeed product you run and the exact endpoints it exposes in discovery. No hype, just the real path.
What the connector does NOT do
- It does NOT replace Lightspeed. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Lightspeed API: can you connect AI?
Lightspeed exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Lightspeed?
We build Lightspeed's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Lightspeed
Lightspeed runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Lightspeed talk in real time without anything installed. Your data stays in Lightspeed.
Lightspeed + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Lightspeed: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Lightspeed, safely and with your approval.
How to connect Lightspeed with AI in 3 steps?
- 1
15-minute discovery
We confirm which Lightspeed product you run and the endpoints it exposes, and what to automate first.
- 2
Connect the connector
We connect the AI layer to your Lightspeed product over its REST API, mapping sales and customers without migrating data.
- 3
Automations live
Voice AI, review requests and customer win-back run by themselves on top of Lightspeed.
When NOT to connect with Lightspeed?
If you specifically run Lightspeed Retail (R-Series), or a different POS like Toast, Square or Deliverect, see that profile. Lightspeed has several products, so we pin down yours before assuming endpoints.
Frequently asked questions about Lightspeed
Do I have to move off Lightspeed?
No. Lightspeed stays your POS. We build the AI agents on top and migrate nothing.
Can you connect AI to Lightspeed directly?
Yes. Lightspeed publishes documented REST APIs and a partner programme, so we connect directly. We confirm your specific product and scopes in discovery.
What can the AI do on top of Lightspeed?
Answer calls, take bookings, request reviews after each visit and win back quiet customers, all without you migrating off Lightspeed.
What do you set up first?
Usually answering missed calls and requesting reviews, because that protects revenue and ratings fastest. Win-back follows.
Keep exploring
Do you use Lightspeed?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.