Allied health / clinics (AU/UK) · EBROTECH integration profile
AI integration for Cliniko — automate without switching
Your Cliniko plus AI agents on top, without switching: answer, remind, rebook and chase.
In short: EBROTECH connects AI to Cliniko without switching: Cliniko stays your patient and diary source of truth, and on top we add a 24/7 voice AI agent, automatic reminders, rebooking and no-show follow-up via its documented REST API. Because patient data is involved, the right data agreements are part of the setup.
What is Cliniko and what is it for?
Cliniko is the practice management software a lot of physiotherapy, allied health and small clinics across Australia, the UK and beyond already use. EBROTECH does not replace it. We add AI agents on top of the Cliniko you already run to cover the front-desk work.
What it's used for
- Keep Cliniko as your source of truth for patients and the diary
- Answer calls out of hours with a voice AI agent
- Run automatic reminders and rebooking nudges
- Chase no-shows and request reviews
What frustrates Cliniko users?
- Calls during treatment go to voicemail and the patient books elsewhere
- Rebookings slip because reception is busy with patients in clinic
- No-shows leave gaps in the diary with no follow-up
- Reviews only get asked for when someone remembers
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Cliniko?
Cliniko stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that books straight into Cliniko
Automatic reminder and rebooking flows by SMS and WhatsApp
No-show follow-up that runs to a yes or no
Google review requests on autopilot
How does AI connect with Cliniko?
Cliniko has a real, well-documented REST API with an OpenAPI spec and a developer portal, so a direct connection is realistic. Because patient data is involved, the right data agreements are part of the setup. We confirm the exact access in discovery.
What the connector does NOT do
- It does NOT replace Cliniko. It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Cliniko API: can you connect AI?
Cliniko exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Cliniko?
We build Cliniko's official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Cliniko
Cliniko runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Cliniko talk in real time without anything installed. Your data stays in Cliniko.
Cliniko + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Cliniko: ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Cliniko, safely and with your approval.
How to connect Cliniko with AI in 3 steps?
- 1
15-minute discovery
We confirm your Cliniko access and data agreements, and decide what to automate first: calls, rebookings or no-shows.
- 2
Connect the connector
We connect the AI layer to Cliniko over its REST API, mapping the diary and patients without migrating data.
- 3
Automations live
Voice AI booking, reminders, rebooking and review requests run by themselves on top of Cliniko.
When NOT to connect with Cliniko?
If your clinic runs Jane, Halaxy, SimplePractice or TheraNest instead, see that profile. Cliniko suits AU/UK allied-health clinics; North American physio and mental-health practices often fit Jane or SimplePractice better.
Frequently asked questions about Cliniko
Do I have to switch off Cliniko?
No. Cliniko stays your system. We build the AI agents on top and migrate nothing.
Can you connect AI to Cliniko directly?
Yes. Cliniko publishes a documented REST API with a developer portal, so we connect directly. We handle the data agreements for patient information and confirm the scopes in discovery.
Can the voice AI book into Cliniko?
That is the aim. It takes the call, checks the diary and writes the appointment back into Cliniko. We scope the write access in discovery.
What do you automate first?
Usually catching missed calls and chasing rebookings and no-shows, because that fills the diary fastest. The rest is added in phases.
Keep exploring
Do you use Cliniko?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.