Dental practices (UK/IE) · Henry Schein UK software, integration via partner programme
AI integration for Software of Excellence (EXACT) — automate without switching
Put AI agents on top of EXACT without migrating: answer, recall, chase and book.
In short: EBROTECH connects AI to Software of Excellence (EXACT) without migrating: EXACT stays your patient and diary source of truth, and on top we add a 24/7 voice AI agent, automatic recalls and treatment-plan follow-up. EXACT integrations are partner-gated through Henry Schein, so we run in parallel first and pursue a deeper sync via the partner route.
What is Software of Excellence (EXACT) and what is it for?
Software of Excellence (EXACT) is one of the most used dental practice management systems in UK and Irish practices, part of Henry Schein. EBROTECH does not replace it. We add AI agents on top of the EXACT you already use.
What it's used for
- Keep EXACT as your source of truth for patients and the diary
- Answer out-of-hours and overflow calls with a voice AI agent
- Run automatic recalls for check-ups and hygiene
- Chase treatment plans and ask for reviews
What frustrates Software of Excellence (EXACT) users?
- Calls go to voicemail during treatment and the patient books elsewhere
- Recalls slip because reception is stretched
- Treatment plans get presented and then forgotten
- Reviews are rarely asked for
What changes when AI works for you
30%
of lost appointments recovered with reminders
24/7
AI picks up the phone when you can't
5x
more Google reviews in 60 days
0
missed calls left unanswered
Typical results in the businesses we work with. We measure it with you from day 1.
What does EBROTECH automate on top of Software of Excellence (EXACT)?
Software of Excellence (EXACT) stays your source of truth. We add the layer it doesn't do on its own: answering, reminding, chasing and winning back customers with AI agents.
24/7 voice AI agent that answers and books on top of EXACT
Automatic recall and reminder flows by SMS and WhatsApp
Treatment-plan follow-up until the patient decides
Google review requests on autopilot
How does AI connect with Software of Excellence (EXACT)?
EXACT sits within the Henry Schein ecosystem and its integrations are typically partner-gated rather than openly public. The honest path is to run in parallel first (voice, recalls, reviews) on top of your CRM, then pursue a direct sync through the partner route. We confirm what is possible for your version in discovery.
What the connector does NOT do
- It does NOT replace Software of Excellence (EXACT). It only connects on top.
- It does NOT touch sensitive data without your approval.
- It does NOT migrate your data to another system (migration is Tier 3).
Software of Excellence (EXACT) API: can you connect AI?
Software of Excellence (EXACT) exposes a REST API, so the AI layer reads and writes (contacts, appointments, invoices) directly — no data migration. We confirm the exact endpoints and scopes for your version in discovery.
Are you the maker of Software of Excellence (EXACT)?
We build Software of Excellence (EXACT)'s official API and MCP server in weeks, under your brand or white-label, so AI agents can recommend and use your product before they can only do it with your competitors'.
How we work with vendorsCloud connection with Software of Excellence (EXACT)
Software of Excellence (EXACT) runs in the cloud, so the connection is cloud-to-cloud over its API: the AI layer and Software of Excellence (EXACT) talk in real time without anything installed. Your data stays in Software of Excellence (EXACT).
Software of Excellence (EXACT) + ChatGPT, Claude, Gemini, Perplexity, Codex & MCP
Each AI tool does something different around Software of Excellence (EXACT): ChatGPT (OpenAI) and Gemini (Google) draft and summarise text, Claude AI (Anthropic) reasons over complex cases, Perplexity searches and verifies facts on the fly, and Codex or GitHub Copilot help write the connector code. None of them, on their own, acts on your data — they don't read a contact, book an appointment or chase an invoice. EBROTECH builds the connector with Claude Code and OpenAI models, exposed as an MCP server where it fits, so those AI agents do act on top of Software of Excellence (EXACT), safely and with your approval.
How to connect Software of Excellence (EXACT) with AI in 3 steps?
- 1
15-minute discovery
We confirm your EXACT version and map the honest route: parallel-first on your CRM and phone line, plus the partner path.
- 2
Connect the connector
We stand up voice AI, recalls and reviews on top of your CRM now, and pursue the Henry Schein partner route for a deeper EXACT link.
- 3
Automations live
Missed-call capture, recalls and review requests run by themselves; a deeper EXACT sync follows where the partner route allows.
When NOT to connect with Software of Excellence (EXACT)?
If your UK/IE practice is on cloud Dentally, or your US practice runs Dentrix, Eaglesoft or Denticon, see that profile. EXACT is the on-prem Henry Schein UK system; cloud practices fit Dentally better.
Frequently asked questions about Software of Excellence (EXACT)
Do you connect directly to EXACT?
EXACT integrations are partner-gated through Henry Schein rather than openly public, so we usually start in parallel on top of your CRM and pursue the direct sync via the partner route. We tell you the real options in discovery.
Does this replace EXACT?
No. EXACT stays your system. We build the AI agents on top of it.
What works before any partner connection?
Catching missed calls with voice AI, running recalls and reminders, chasing treatment plans and automating reviews, all on top of your phone line and CRM. That alone usually pays for itself.
What do you automate first?
The missed calls and the slipping recalls, because that is what fills the diary fastest. A deeper EXACT sync follows where the partner route allows it.
Keep exploring
Do you use Software of Excellence (EXACT)?
We'll tell you which AI automations make sense for your case and how long setup takes — without changing your software.